Monthly Archives: August 2012

Bruce Schwartau on At Your Service-Working With Multicultural Customers English and Spanish Training Program

At-Your-Service-A-Su-Servicio-Cynthia-Messer

At Your Service-Working With Multicultural Customers– a proven training program for your staff (English and Spanish). Bruce Schwartau-Cynthia Messer-Robert Zuniga-discuss “At Your Service-Working With Multicultural Customers” Training Program (English and Spanish) Robert Zuniga gives a brief introduction of University of

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Multicultural Marketing Tips Trends-Luis Fitch-Hecho in Minnesota [Hispanic Marketing Conference]

viva-la-vida-luis-fitch

[Hispanic Marketing Conference] Multicultural Marketing Tips Trends-Luis Fitch Topic: “Hecho in Minnesota” and Uno Branding Luis Fitch presented the award winning posters he has created from UNO Branding as seen in his new book “Hecho in Minnesota” Luis briefly discusses (17

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Do Nice Companies Make More Money?

andy_sernovitz

Do nice companies make more money? That’s the question addressed by Andy Sernovitz in an interview posted on Marketing Smarts. The stuff that can be so meaningful in word-of-mouth—being nice to people, giving them amazing service, reaching out to folks

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Multicultural Marketing Tips Trends-Ederick Lokpez [Hispanic Marketing Conference]

Multicultural Marketing Tips Trends Ederick Lokpez Hispanic Marketing Conference

The Hispanic Marketing Conference held in St Paul, MN featured Ederick Lokpez as an expert in Hispanic Marketing. Topic: Hispanic Marketing Starts At Home. Are You Ready? Most companies that start marketing to Hispanics fail in their infancy because they

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Multicultural Customer Service Staff Training Program with Cynthia Messer

Multicultural-Customer-Service-Training-Cynthia-Messer

Robert Zuniga and Cynthia Messer discuss the “At Your Service: Working with Multicultural Customers”  Staff  Training Program (English and Spanish). Cynthia Messer is an Extension Professor with the University of Minnesota Tourism Center. Cynthia Messer has more than 30 years of

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At-Your-Service-A-Su-Servicio-Cynthia-Messer "At Your Service: Working with Multicultural Customers" (English and Spanish)