Mary Laeger Hagemeister on At Your Service-Working With Multicultural Customers-English and Spanish Training Program

Mary Laeger Hagemeister on At Your Service-Working With Multicultural Customers-English and Spanish Training Program

At Your Service-Working With Multicultural Customers-a proven training program for your staff (English and Spanish).At-Your-Service-A-Su-Servicio-Cynthia-Messer

Robert Zuniga briefly introduces Cynthia Messer, University of Minnesota Extension Professor and the developer of the “At Your Service: Working with Multicultural Customers” training curriculum.

Cynthia highlights some key points to listen for in the interview Robert had with Mary Laeger Hagemeister.

Mary has trained hundreds of people with the “At Your Service: Working With Multicultural Customers” curriculum.

Mary Laeger-Hagemeister-Cynthia Messer-Robert Zuniga on Customer Service Training Program “At Your Service: Working With Multicultural Customers”

 

 

This video is located at http://youtu.be/kmE6nchHMts

Mary-Laeger-Hagemeister-At Your Service:Working With Multicultural Customers-Training ProgramMary has spent her career living and working with diverse populations in the United States, from the plains of the Midwest to inner city on the East Coast and the Mountains of Appalachia.

Today, Mary is a consultant with L-H Consulting whose mission statement is “Working to Build Inclusive Communities.”

To learn more about Mary you can go to her web site:
http://www.l-hconsulting.com

 

Cynthia Messer is the developer of the “At Your Service:Working with Multicultural Customers” Training Program design for your staff training (English and Spanish).

After the interview with Mary, Robert Zuniga and Cynthia Messer discuss the “At Your Service: Working with Multicultural Customers” Staff Training Program (English and Spanish) and the value of a systematic approach to customer service training.

For more information,

At Your Service: working with multicultural customers …..

 

 

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+Robert Zuniga. is an “Authorized Infinite Banking Practitioner”, an Entrepreneur and an Investor. Find out more about Privatized Family Banking Systems at "ILoveFamilyBanking.com" or visit us at the weekly Charlotte, NC Entrepreneur Business & Marketing Mastermind Group "Secrets of Success in Business" Robert's appreciation of Social, Cultural and Technical Trends provide a point of view sure to get you thinking and more importantly, doing.

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