Do Nice Companies Make More Money?

Do nice companies make more money?

That’s the question addressed by Andy Sernovitz in an interview posted on Marketing Smarts.

The stuff that can be so meaningful in word-of-mouth—being nice to people, giving them amazing service, reaching out to folks who need an extra hand and showing that your company cares about them… I mean, these things that are obvious on a deep human level, they get lost in the everyday corporate life…” Andy Sernovitz

Listen in: click here  (registration required)

This month we are highlighting a valuable customer service training program that supports “being nice” by appreciating cultural prespectives.


At Your Service: working with multicultural customers provides a cost-effective solution to address these points.

It is a complete customer service workshop curriculum to build the skills and knowledge of your service staff to deliver great service.

Use this program to make customer service a priority in your staff training —- because your staff is the face of your business!

For more information: click here



At Your Service: Working with Multicultural Customers – program developed at the University of Minnesota by Cynthia Messer and is available in English and Spanish

(c) 2012 All Rights Reserved Robert Zuniga

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+Robert Zuniga. is an “Authorized Infinite Banking Practitioner”, an Entrepreneur and an Investor. Find out more about Privatized Family Banking Systems at "" or visit us at the weekly Charlotte, NC Entrepreneur Business & Marketing Mastermind Group "Secrets of Success in Business" Robert's appreciation of Social, Cultural and Technical Trends provide a point of view sure to get you thinking and more importantly, doing.

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